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CURRENT CAREER OPPORTUNITIES

• Comprehensive health and dental benefits
• Professional development opportunities
• 401K with a company match
• Vacation and personal time off
• Unique client partnerships
• Remote work opportunities

WHAT OUR CLIENTS SAY ABOUT US

"The University of Chicago is proud to partner with Wilson-Bennett as our telefund and engagement center solution. Our fundraising models are complex and in need of a flexible, hands on solution which Wilson-Bennett has consistently gone above and beyond to understand, adapt to and support. We find them to be true and energetic partners in creating the best experience for our donors and internal teams."
Megan Rajski
Senior Associate Director, Donor Participation & Annual Giving
University of Chicago

"St. John's moved our outbound call operations to the WBT software years ago. Our initial intent was to take advantage of the structure that we have on campus for a call center but as we lacked the IT and telephone support, we were challenged by many of the available software solutions. WBT provided us with staff and structure to get started and then transitioned out of on-campus management as our program matured and we were able to run it independently through a student caller and manager-driven system. WBT remains a valued partner, managing the data, servers, and phone system at a highly affordable rate. This has allowed the University to continue to support a calling effort through the pandemic, something that would not have been possible without WBT."
Scott VanDeusen
Executive Director of Advancement
St. John's University

"Donor Connect has proven to be a cost-effective solution that’s easy for both our callers and managers to use.The ability to create custom reports allows for efficient gift processing and program analysis. We were particularly impressed with how WBT was able to innovate to support remote calling so that our calling program could continue to support our fundraising goals. WBT is a great partner who helps us to create and maintain connections between our students & alumni while driving philanthropic support for the university."
Maggie Dougherty
Director, Annual Giving
Northeastern University

"We made the decision to partner with Wilson-Bennett because their team understands the best way to serve our constituents. We are a small institution and they worked with us to make sure our communications were personalized and relational. At the onset of the pandemic, their team offered support and flexibility when we needed it most. Our partnership is built on communication and trust, and we value their investment in our vision."
Sarah-Kate Masters Roberts, CFRE '11
Director of Development, Annual Giving
Birmingham-Southern College

"Donor Connect propelled our call center to the future! Our callers and supervisors love using the slick and user-friendly system. The WBT team makes our success their priority."
Mason Harmon MS '20
Assistant Director of Annual & Student Giving
Creighton University

"Wilson-Bennett Technology’s efficient customer service, personalized online product training, and user friendly software have all improved my ability to fundraise for Wentworth. Thanks to our partnership and the reliability of the software I can focus on training my student callers and strategizing alumni outreach."
Katie Miller
Associate Director, Annual Giving
Wentworth Institute of Technology

WHY WILSON-BENNETT TECHNOLOGY

	DONOR CONNECT	RNL	VANILLA SOFT	BLACKBAUD
TWO-WAY TEXTING
VIDEO ENGAGEMENT
INFORMED CALLER ID
BUILT-IN CALL CENTER GAMES	YES	NO	NO	NO
USER ACHIEVEMENTS, BADGES, AND TROPHIES	YES	NO	NO	NO
360 MATCH PRO	YES	NO	NO	NO
A.I. GUIDANCE	YES	NO	NO	NO
INSTANT SUB-SEGMENTING	YES	NO	NO	NO
AUTOMATIC RECORD RELOADING	YES	NO	NO	NO
CUSTOM REPORT BUILDER	YES	NO	NO	NO
CAMPAIGN PROJECTIONS MODULE	YES	NO	NO	NO
WATCHDOG MONITORING	YES	NO	NO	NO

OUR SERVICES

CAMPUS PLUS

Campus Plus© is a year-round onsite program with a WBT manager that is relocated to your institution. This year-round program uses your students as callers to ensure each call establishes a more personal connection. We guarantee that Campus Plus© is the most cost-effective, automated engagement program available.

CAMPUS ENGAGEMENT

Campus Engagement© is an onsite program with less than 20 weeks of calling during a calendar year. This bi-annual program uses your students as callers to ensure each call establishes a more personal connection. We guarantee that Campus Engagement© is the most cost-effective, automated engagement program available.

OUTREACH

Outreach© is conducted off-site using professionally-trained WBT callers. This program can reduce the amount of calling time by as much as a fourth. We guarantee that Outreach© is the most cost-effective calling program available.

SOFTWARE-AS-A-SERVICE

Donor Connect© is WBT’s proprietary calling software that provides unique features that no other calling software does. Donor Connect© calling software, allows your staff to manage your program with the right tools to be successful. We guarantee that Donor Connect© is the most cost-effective, automated calling software available.

STUDENT OUTREACH TO ALUMNI REMOTELY (S.O.A.R.)

The S.O.A.R.© program utilizes your students/representatives from the safety and convenience of their home-based offices.

• WBT's screen management capabilities
• Interviewing, hiring, and training of agents remotely
• Advanced organizational planning with timelines
• Strategies for segmentation
• Customized script writing tied to segmentation
• Nightly and weekly electronic reports
• Customized reports that behave with your environment
• Email and text pledge verification
• Matching gift services
• 1 and 2-way text messaging
• Video messaging
• Inform Caller ID
• Final summary report with a complete analysis of the engagement

	CAMPUS PLUS	CAMPUS ENGAGEMENT	OUTREACH	S.A.A.S.
CUSTOMIZABLE ELECTRONIC REPORTS
ADVANCED ORGANIZATIONAL PLANNING WITH TIMELINES
CUSTOMIZED SCRIPT WRITING TIED TO SEGMENTATION
WEEKLY STRATEGY MEETINGS
ON-SITE MANAGEMENT
INTERVIEWING, HIRING, AND TRAINING STUDENT CALLERS
ON-CAMPUS SOFTWARE TRAINING WITH WBT TRAINER

STUDENT OUTREACH TO ALUMNI REMOTELY

• WBT's screen management capabilities
• Interviewing, hiring, and training of agents remotely
• Advanced organizational planning with timelines
• Strategies for segmentation
• Customized script writing tied to segmentation
• Nightly and weekly electronic reports
• Customized reports that behave with your environment
• Email and text pledge verification
• Matching gift services
• 1 and 2-way text messaging
• Video messaging
• Informed Caller ID
• Final summary report with a complete analysis of the engagement

ABOUT WILSON-BENNETT TECHNOLOGY

Wilson-Bennett Technology, Inc. has specialized in phonathon management services since 1998, conducting more than 150 programs both on-site and off-site annually. We also serve clients for enrollment management, survey collecting, and annual fund consulting. Although the majority of our clients are colleges and universities, we also work with hospitals, religious and cultural institutions, and other non-profit organizations. WBT's experience in automating on-campus programs has gained the trust of clients nationwide. We have hired, trained, and managed thousands of student callers over the years, which has allowed us to create consistency in our software (Donor Connect ©) to best serve our clients' needs. WBT's mission is not only to provide our clients with the most efficient and cost-effective services in the industry, but to build strong foundations and mutually-beneficial long-term relationships with our clients.

We recognize that "YOUR SUCCESS IS OUR SUCCESS". - Todd Smith, CEO & Founder

CONTACT US

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