Program Benefits
- A staff member on-campus for software training
- A phonathon coordinator assigned specifically to work with a liaison from your institution with pre-campaign organization
- Cleaning your current database to ensure accurate information
- Email pledge verification
- Matching gift database
- Script building from one document
- Customize call results for callers
- Nightly and weekly electronic reports
- Automatic data uploads for pledges, address changes, etc.
- Management of your callable database from Wilson-Bennett Technology’s remote server
- 24-hour software support and any new software updates
- Recommendations for segmenting
- Call center layout and placement of equipment and callers if needed
- Training your staff in all areas of Wilson-Bennett Technology’s calling software, including but not limited to:
- Caller module
- Segmenting
- Dialer settings
- Campaign set-up
- Script writing
- Caller management
- Reports
- Printing pledge cards
